SMH, Business, August 2, 2014
Adele Ferguson and Ben Butler

Glancing up at the sparkling silver doughnut logo as he walked into the millionaires’ factory for a meeting with his Macquarie Private Wealth adviser in July 2009, Don Waller was hopeful that this meeting would be kinder than the last.
After more than half his life savings had been torched by the global financial crisis in the previous year, he expected the recent 40 per cent rebound in the equity markets to pep up his finances.
It was not to be. Waller’s adviser, who still works at the bank, told him his already devastated financial portfolio had gone up just 4 per cent and he had not been able to take advantage of the $96 billion equity issues corporate Australia was raising at rock-bottom prices.
‘It was gut-wrenching,’ Waller says. ‘It wasn’t until I got home and read the annual review document that I realised the managed funds I had been put into had a heavy exposure to foreign currency movements.’
As he flicked the pages, he was horrified to discover that his family trust had a 76 per cent exposure to foreign currency and his superannuation fund had a 48 per cent exposure, despite explicit instructions that he did not want currency exposure.
Waller and his partner signed up with Macquarie in 2005 after receiving a substantial financial windfall from the sale of a company he had worked at for a number of years. The couple turned to Macquarie because they believed their money would be safe – and do well.
Assessed as balanced/growth investors – not high-growth or speculative – they were advised to pour their $3.2 million into an investment portfolio and gear up with another $2.5 million, which was placed in Macquarie’s costly Geared Equities Investment product.
The net effect of the high-fee MPW investment recommendations was to reduce their nest egg from $3.2 million to an estimated $1.4 million when they finally pulled up stumps and walked away.
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